FAQ's

Common Questions About Working With Us

We believe in keeping things clear and straightforward. Here are the answers to questions our clients frequently ask about our services, process, and approach. Can’t find what you’re looking for? Just get in touch.

Our professional business websites start from £1,500 for a bespoke designed, high-performing HTML site. E-commerce solutions start from £2,000. Every project is unique, so we'll provide a detailed quote based on your specific needs and requirements.

We require a 50% deposit to begin work, with the final payment only due when you're completely happy with your website. We believe in delivering results you're satisfied with before taking final payment.

We offer flexible hosting solutions: Basic business websites: £5/month WordPress websites: £10/month All hosting includes up to 3 email addresses You're also welcome to use your own hosting if preferred. For domains, we can purchase these on your behalf at cost price, or help you secure them yourself.

We include one round of design revisions within the original brief. For functionality, we'll work with you until everything specified in the brief works perfectly. Any additional features or changes outside the original brief will be quoted separately. We do this because we will potentially go through multple revisions to ensure we meet your brief before we present a, hopefully, finished product.

After our initial discussion, we'll create a detailed brief covering your brand elements, target audience, and specific functionality requirements. We'll refine this brief together until it perfectly captures your needs - at no extra cost. This ensures we're completely aligned before work begins.

We combine the personal service and reasonable pricing of a freelancer with the reliability and capabilities of an agency. You get direct access to experienced oversight, transparent pricing, and quality-assured development without the big agency overhead.

Our £1,500 business website package includes: Bespoke design tailored to your brand Hand-coded, high-performance development Mobile-friendly responsive design Contact forms and basic functionality SEO optimization Browser testing and quality assurance Project management and support throughout Training on how to use your website

A standard business website typically takes up to 4 weeks from start to finish, provided we receive content and materials promptly. E-commerce websites may take longer depending on the complexity, number of products, and custom features required. We'll provide a specific timeline based on your project requirements.

We offer professional copywriting services with SEO optimization and brand alignment. This includes one round of revisions to ensure the content perfectly matches your voice. We can also provide ongoing blog posts and social media content. If you prefer to provide your own content, we'll guide you on what's needed.

You'll work directly with me throughout your project. With 20 years of development experience, I personally oversee every aspect of your website and act as your single point of contact. This ensures consistent communication and high-quality results.

We don't disappear after launch. You'll receive training on how to use your website, and we're always available for support. We offer ongoing maintenance packages and can help with content updates, SEO, and digital marketing to keep your website performing well.

Not at all. We translate technical concepts into plain English and handle all the complex aspects ourselves. Our job is to make the process simple for you while delivering professional results.

Our professional business websites start at £1,500. This includes everything you need for a complete online presence: custom design, responsive development, contact forms, and SEO optimisation. This is a fixed price for a complete, ready-to-launch website with no hidden costs.

We mainly need your business content (text and images), branding materials if you have them, and timely feedback during the design process. If you need help with content creation, we can provide professional copywriters and recommend photographers.

We're always available to make updates and changes to your website. For simple changes like updating contact details, we're usually happy to help at no cost. For more substantial changes, we'll provide a clear quote beforehand. If you think you'll need to make frequent content updates yourself, consider our WordPress solution starting at £2,000.

Typically four weeks from start to finish. This timeline depends on how quickly you can provide content and feedback. We'll give you a clear schedule at the start of the project and keep you updated throughout the process.

Yes, every website we build is fully responsive, meaning it automatically adjusts to look and work great on all devices - mobile phones, tablets, and desktop computers. We thoroughly test on all major devices and browsers before launch.

While WordPress websites start at £2,000 compared to £1,500 for our standard websites, they include additional development time, security features, and the ability to update content yourself. This saves you money in the long run by reducing the need for developer assistance with content changes.

Absolutely. We implement robust security measures and keep your WordPress installation, themes, and plugins updated. We follow industry best practices for WordPress security and provide ongoing monitoring to ensure your site stays protected.

Yes, that's one of the main benefits of choosing WordPress. You can start with a professional business website and easily add features as your needs evolve—whether that's e-commerce capabilities, membership systems, booking functionality, or custom features. WordPress's flexibility means your website can adapt as your business grows.

Very easy. WordPress uses a straightforward interface similar to Microsoft Word. If you can use basic office software, you can update your WordPress website. We also provide comprehensive training and documentation to ensure you're confident managing your content.

While WordPress is user-friendly, we understand you might need assistance occasionally. We're always available via phone or email to help with questions, and we can provide additional training if needed. For more substantial changes or new features, we'll provide clear quotes for the work involved.

Our e-commerce solutions start at £2,000 for a single-product store. This includes professional design, secure payment processing, and all essential e-commerce features. For shops with multiple categories or custom features, we'll provide a detailed quote based on your specific needs.

Both platforms provide user-friendly interfaces for managing products, inventory, and orders. We provide comprehensive training to ensure you're confident managing your shop. You can easily track stock levels, process orders, and manage customer information through a straightforward dashboard.

This depends on your chosen platform. Shopify has monthly subscription fees starting from £19, plus transaction fees. WooCommerce has lower monthly costs but requires separate hosting (which we can provide for £10 per month). We'll provide a clear breakdown of all costs during our initial consultation, so you can make an informed decision.

Both platforms are excellent choices, but they suit different needs. Shopify is perfect for businesses wanting a straightforward, managed solution with minimal technical involvement. WooCommerce offers more customisation options and can be more cost-effective for larger catalogues. We'll help you choose the best platform for your specific business needs.

Absolutely. We integrate trusted payment gateways like Stripe and PayPal, ensuring your customers' payment details are handled securely. All our e-commerce sites include SSL certificates and follow security best practices to protect both you and your customers.

Ready to get started?
Let’s get to work